How to submit a Claim
Contact the KAP Claim department before allowing the repair facility to begin work on your vehicle. 
You can contact us by:

• Filling out the On-line Claim Form
• Call us Toll Free at 800-879-3433
• E-mail us at KAP@northlanddealers.com

It is very important that you contact KAP before any repairs are made.  Repairs which are done without authorization from our Claims Department are subject to denial. 

Maintenance records (oil change receipts), covering every 4 months or 4,000 miles, since purchase of warranty, will be required prior to claim authorization.  Transmission records may be required if service has been recommended prior to manufacturers guidelines. 

Upon receipt of service records, a detailed estimate of repairs can be faxed to KAP at (952)-894-8990.  A Claims Adjuster will review the information from the repair facility and verify coverage of the repair.  We will then issue an authorization number to the repair shop and give them instructions for payment. 

When you have verified that the repairs have been completed to your satisfaction and KAP has received the invoice from the repair facility, KAP will issue payment by either credit card or check depending on the preference of the repair facility.

Please call with any questions! .

ON-LINE CLAIM FORM

Repair Facility Information
Repair Facility Name	A Repair Facility is required.
Contact Name	A Contact Name is required.
Contact Email	Invalid Email format.
Repair Facility Address	An Address is required.
Repair Facility City, State, Zip	A value is required.
Repair Facility Phone/Fax:	Phone Number required.
Customer Information:
Customer Name	Cusomter Name is required.
Customer Address	Customer Address required.
Customer Phone	Customer Phone required.
Vehicle Information
Last 6 digits of VIN:	VIN is required.
Current Mileage:	Mileage is required.
Vehicle Year:	Vehicle Year is required.
Vehicle Make:	Make is required.
Vehicle Model:	Model is required.
Customer Concern:
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